Warranty policy
What our warranty covers, what keeps it valid and how to claim.
Last updated: 29 October 2026
This policy explains the warranty that comes with units bought from Home of Engine & Transmissions. It is in addition to, and does not reduce, your rights under the Consumer Protection Act 68 of 2008.
1. Warranty periods
- Used engines: 3 months, unlimited kilometres, on internal engine components.
- Turbochargers fitted to used engines: 7 days.
- Manual gearboxes: 3 months on internal parts.
- Automatic gearboxes: 2 months on internal parts.
- High-performance engines: start-up warranty only.
- Truck, new and reconditioned units: the warranty is confirmed in writing with your quote.
2. Fitment conditions
The warranty is only valid if the unit is fitted by an RMI-registered workshop and the following are done at fitment:
- new engine oil and oil filter, and new air and fuel filters
- a new thermostat and new spark plugs or glow plugs as applicable
- fresh coolant and a radiator flush, with water pipes, water pump, seals and gaskets checked and replaced where needed
- a new timing belt on all belt-driven engines
- timing and valve clearances set to the manufacturer’s specification
- compatibility with the vehicle checked before installation
Keep the workshop’s fitment invoice showing these items. You need it to register the warranty and to make a claim.
3. What is not covered
- accessories and ancillaries, including alternators, starters, manifolds and clutches
- injectors, electronics, sensors and wiring
- timing belts and timing chains
- seals, including valve stem seals, and oil leaks
- damage caused by overheating, incorrect fluids, incorrect timing or poor installation
- belt-driven engines fitted without a new timing belt
- modified engines, or engines fitted to vehicles used for modification or racing
- labour, towing, courier costs, downtime and rental vehicles
4. How to claim
- Stop using the vehicle as soon as you notice a fault, to prevent further damage.
- Contact us on sales@homeofengineworld.co.za or WhatsApp +27 (0)67 163 9326 within the warranty period.
- Send your purchase invoice, the workshop’s fitment invoice, photos or video of the fault and a clear explanation of what happened.
- Do not strip or open the engine or gearbox before reporting the fault and receiving our instructions. Stripping a unit before reporting voids the warranty.
- We assess the claim and may ask for the unit to be inspected or returned. If the claim is valid we will repair or replace the unit, or refund you where a replacement is not available.
5. Workshop trade partners
Approved members of our Workshop Trade Partner Programme may receive an extended 6-month warranty on approved units, subject to the same fitment conditions and claims process.
6. Contact
For warranty questions, email sales@homeofengineworld.co.za or WhatsApp +27 (0)67 163 9326.